Privacy Policy

At ZHONGUO HANFU, we respect your privacy and protect the personal information you share with us when using our website, placing an order, or contacting our support team.

Information We Collect

We may collect your name, email address, phone number, shipping address, billing address, order details, payment status, account information, customer service messages, device information, IP address, and website activity needed to operate the store.

Payment Information

Payment details are processed by secure third-party payment providers. We do not directly store full card numbers or payment credentials on our website.

How We Use Information

We use information to process orders, arrange shipping, provide customer service, handle returns and refunds, prevent fraud, improve the website, send order-related notifications, and comply with legal or tax obligations.

Sharing Information

We only share information when needed with service providers such as payment processors, shipping carriers, logistics partners, email providers, website hosting providers, analytics tools, fraud-prevention services, and professional advisers. We do not sell customer personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to keep the cart working, remember preferences, improve performance, measure traffic, and protect the site from fraud or abuse. You can control cookies through your browser settings, but some store features may not work correctly without essential cookies.

Data Retention

We keep order and customer service records for as long as needed to complete transactions, provide support, meet accounting or legal requirements, resolve disputes, and protect our business.

Your Choices

You may contact us to request access, correction, or deletion of your personal information where applicable. Some records may need to be kept for legal, tax, fraud-prevention, or order-management reasons.

Children's Privacy

Our store is not intended for children under 13. We do not knowingly collect personal information from children.

Contact

Store operator: Zhongshan Taomudao Trading Co., Ltd.

Business Registration Number: 91442000MAEFW9RL9G

If you have questions about this Privacy Policy, contact us at [email protected].